After a few months of my placement at the University of Edinburgh, I perceived an area of inefficiency in our departments’ services. The department simply did not have the time or budget to run complete User Experience testing, or conduct post-deployment feedback. Having identified this weakness, I made my supervisor aware that something could be done.
Self Assigned Tasks
Martin Morrey, my manager, was content to allow a project from my initiative and requested that I produce a project brief with deliverables such as reports, visualisations and presentations. I devised a strategy to research and build a tool for gathering feedback from users, to then analyse and provide insightful information to make changes for our services.